Freshdesk apps are classified into 3 types:
App: Freshdesk apps are built using the Freshworks CLI and extend the functionality of your Freshdesk agent portal. They can be installed from the Marketplace. To submit a Freshdesk app, see Freshdesk Apps.
To submit a Freshdesk paid app, see Freshdesk Paid Apps.
- Custom App: These are Freshdesk apps that are created based on specific customer requirements and will be available only to that customer. Custom apps not not subject to review and will be available for installation once they are submitted. To submit a custom app, see Custom Apps.
- External App: External apps integrate Freshdesk functionality into a third party product using Freshdesk APIs. They are listed on the Marketplace, but are installed from the third party product. To submit an External app, see External Apps.
Note: In order to submit your app, you will need a Freshdesk account. If you do not have a Freshdesk account, you can sign up for free.