Freshdesk apps are classified into 3 types:
Freshdesk App: Freshdesk apps are built using the Freshdesk SDK and extend the functionality of your Freshdesk agent portal. They can be installed from the Freshdesk Marketplace. To submit a Freshdesk app, see Freshdesk Apps.
To submit a Freshdesk paid app, see Freshdesk Paid Apps.
- Custom App: These are Freshdesk apps that are created based on specific customer requirements and will be available only to that customer. To submit a custom app to Freshdesk, see Custom Apps.
- External App: External apps integrate Freshdesk functionality into a third party product using Freshdesk APIs. They are listed on the Freshdesk Marketplace, but are installed from the third party product. To submit an External app, see External Apps.
Note: In order to submit your app, you will need a Freshdesk account. If you do not have a Freshdesk account, you can sign up for free.